Traditions are a part of any organization. Over time, an unwritten code of procedures and operations will develop to match the written one. This might include simple things such as dress code policies and shipping times, or more complicated things such as filing procedures.
This unwritten code fills the gaps in the written code and evolves much faster. While the written manual might provide instructions for the network as of 10 years ago, the unwritten code will provide the current one.
We often take both the written and the unwritten traditions of an organization for granted. They are rarely questioned. Well, summer is here, and it’s time for some belated spring cleaning. Why do we do things the way we do is a question you need to ask.
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http://www.pauljcalleri.ca/June-Articles/juneeraarticle.html
Originally posted on June 3, 2006 @ 10:03 am
